Policies & Implementing Guidelines

  1. CPN personnel must record factual, complete, and timely financial data, business data, and data on CPN's stakeholders in compliance with the rules set by CPN or by law.
  2. CPN personnel must report factual and straightforward data without falsifying documents or concealing or distorting them.
  3. CPN employees must maintain material business information as well as confidential information of the company and stakeholders with utmost seriousness and within a limited circle, without disclosing it to insiders or outsiders even in the case of retirement, resignation, or termination of work with the company, except as stipulated by the law or resolutions of the directors.
  4. CPN personnel must not use the company's inside information that has not been disclosed to the public for their own interest or for the interest of others.
  5. Outsiders with the opportunity to handle or have access to confidential information must sign a Confidentiality Agreement to ensure that they are careful to keep the confidentiality and inside information, as applied to employees.
  6. The disclosure of material information must be made by an authorized person. When receiving questions about material business information without the authority to disclose it, one must refer to an authorized person.
  1. CPN personnel must not engage in unfair actions concerning the trading of CPN's and related companies' securities for personal or others' gains, including
    • Refraining from buying, selling, transferring, or taking transfer of CPN's securities through exploiting confidential inside information for personal or others' gains (Insider Trading)
    • Refraining from buying, selling, transferring, or taking transfer of CPN's securities to mislead others and by distorting the prices or securities volumes traded, or both, thus misleading others and profiting from such tricks (Market Manipulation)
    • Refraining from spreading false news or distorting data to mislead others or act in the hope of misleading them about CPN or its security prices (Misstatement).
  2. In case of rumors or news affecting securities transactions or the decision to invest in CPN's securities, the company must clarify such rumors or news as promptly as possible.
  3. In case of irregular transactions of the Company and other related entities due to the leak of its information not yet disclosed by insiders, such insiders who leaked the information are considered violators of CPN's rules and may be punished by relevant law.

Defining a scope for oversight and management of corporate information technology that aligns with CPN's business needs, the Board has ensured IT application to grow business opportunities and develop business practices and risk management to achieve business objectives and key goals. CPN personnel must conform to the policy in the following ways.

  1. The use of CPN's information system must be for the sole purpose of business. The information system is considered CPN's asset, so users cannot expect privacy and must avoid using it outside business operation.
  2. CPN employees must strictly adhere to the Information Security Policy and Information Security Standards as well as law, rules, regulations, and relevant policies.
  3. The owner of the information must classify confidentiality levels as appropriate to the reference of the Information Security Standards. Such classification takes into account the necessity to protect the information for business purposes and impacts if the information is leaked or if the regulations, law, and binding contracts are modified. The levels of confidentiality can change depending on the decision of the owner of the information.
  4. CPN employees facing an emergency case that may affect business operation and stability of the information system or encounter vulnerability of the system, whether technical or operational, or anything that may cause risk to CPN must promptly inform the responsible department.
  5. The internet media and computer system must be used only as necessary and for business.
  6. The internet media must not be used to cause damage to CPN's computer and internet systems.
  7. The internet media, computer system, or other equipment must not be used to improperly search for, disseminate, or keep information, contrary to morality, relevant law, rules, regulations, or policies.
  8. CPN employees must use copyrighted computer programs and contact the department responsible for information technology for the installment of additional computer programs for business if necessary.
  9. CPN employees must keep confidential the company's access codes (passwords) to the computer system and programs so that outsiders cannot have access to it.
  10. If CPN allows the hiring of temporary employees, student trainees, agencies, companies, sellers, business partners, contractors, advisers, CPN's customers, and CPN's non-employees to have access to its information system, the supervisors of the unit must monitor the use by such persons against the rules, regulations, and policies.
  11. CPN employees must cooperate in the monitoring, control, and any action to ensure the security of the information system.
  1. CPN properly and sufficiently develops an internal control system to ensure that the company conducts business by taking into account efficiency and effectiveness of the operation, reliability and correctness of financial statements and compliance with relevant law, rules, and regulations.
  2. CPN sets up an internal audit as a key mechanism to measure the appropriateness and sufficiency of the internal control system and risk management.
  3. CPN cultivates knowledge, understanding, and awareness of the criticality of adherence to the internal control and internal audit systems among all employees.
  4. CPN employees must adhere to the internal control and internal audit systems as part of their work to ensure efficiency, effectiveness, correctness, and reliability.
  5. The Audit Committee is responsible for regularly following up and checking the appropriateness and sufficiency of the internal control system in line with the actual business situations.
  1. CPN employees must refrain from competing with CPN, whether directly or indirectly.
  2. CPN employees must refrain from engagement in potential conflicts of interest between oneself and CPN, and from any action that poses direct or indirect burdens to CPN.
  3. CPN personnel must not spend work hours on private businesses or activities unrelated to CPN's business in a way that affects their own job competency and performance efficiency.
  4. CPN employees must refrain from participation in reviewing items of conflicts of interest involving oneself; if participation is unavoidable, one must immediately inform one's supervisor.
  5. CPN employees must avoid letting personal relationships with other parties or agencies harm CPN's best interests.
  6. CPN employees must conform to the criteria, procedures, and disclosure of connected transaction information strictly by the law or regulators' requirements, while observing CPN's regulations.
  7. If it is necessary to make connected transactions, transactions must be in accordance with the general business conditions as approved by the Board, based on transparency and fairness, as if done with outsiders and taking into account CPN's maximum benefit.
  8. If the connected transactions are against general business conditions as approved by the Board or if their nature or sizes exceed the authority of the management, they must be submitted to the Audit Committee for checking and providing opinions before seeking approval of the Board or shareholders.
  1. CPN has in place transparent, fair, and auditable tax management practices in line with the laws and applicable regulations in each country where it does business. This provides CPN with suitable tax benefits, while supplementing optimal benefits for CPN and its stakeholders.
  2. CPN has in place proper planning, investigation, and analysis of tax impacts for its international investment projects before actual investment.
  3. CPN has appointed competent parties responsible parties for tax matters to coordinate with and contact public tax agencies and provide factual business tax data.

CPN's Board, management, and employees must not solicit, act, or accept any corrupt practices, direct or indirect, for personal or others' gains in any country or involving public/private agency dealing with its business. Each of them must together promote the values of integrity and responsibility into corporate values. The policy encompasses the actions specified below:

  1. CPN institutes risk assessment concerning anti-corruption and develops practical measures in line with the identified risks and the internal control system alike. Annual revision is to be made.
  2. CPN develops procedures with enough details for conformance to this policy and efficiently prevents business corruption.
  3. CPN stages orientation and training for its employees, adding to their mastery of the anti-corruption policy, measures, and procedures.
  4. CPN institutes an internal control system suitable to the Company's business operation to ensure the efficiency and effectiveness of the policy on anti-corruption, which encompasses compilation processes of financial and accounting data; human capital management processes; and other processes under CPN's operation.
  5. CPN institutes reporting, monitoring, and reviews of conformance to the policy on anti-corruption, all of which follow suitable procedures to ensure a complete, adequate, and timely policy.
  6. CPN institutes safe communication channels for its employees and all stakeholders to seek guidance, give tips or comments, or file complaints about corrupt practices, while enjoying protective measures.
  7. CPN institutes internal and external communication of this policy for widespread conformance, which includes notifications made to subsidiaries, associates, other companies under CPN's control, and business representatives so that they may in turn implement this CPN policy.
  8. CPN encourages sharing of knowledge, experience, and good practices among peer companies, including all related parties, to form allies. It also participates in anti-corruption activities hosted by other companies, associations, chambers of commerce, or regulators.

Gifts, reception, entertainment, or other benefits are acceptable when they:

  1. Are undertaken properly, openly, and transparently on behalf of CPN.
  2. Conform to moral principles, laws, and protocols of CPN, government agencies, state enterprises, and related agencies.
  3. Suit each locality's circumstances, festivals, and customs.
  4. Are not pretexts for corrupt practices.
  5. Do not lead to conflicts of interest (personal versus CPN's).
  6. Gifts, reception, entertainment, or other benefits must not be accepted or offered, directly or indirectly, if they affect CPN's businesses.
  7. Should employees fall under life-threatening circumstances or feel so, they may consider paying money or other benefits provided that they prepare written documents afterward for reporting to superiors and Internal Audit, with clearly and factually recorded objectives and nature of payment.
  1. CPN is committed to engaging in business with credible customers and business partners that conduct their businesses by the law. It exercises care in engaging in transactions with parties or juristic persons with suspected wrongdoing.
  2. CPN does not abet or refrain from any action to conceal the sources of money or properties related to wrongdoing and does not engage in any transaction in which money or properties connected with wrongdoing are processed, transformed, or converted into lawful properties. This includes support to the above-mentioned wrongdoing.
  3. CPN employees will unconditionally cooperate with relevant agencies to prevent business money-laundering and will strictly comply with laws on the prevention and suppression of money-laundering. For queries on this, one should consult CPN's legal department or legal.
  1. CPN is politically neutral and has no policy to provide political assistance or engage in actions affiliated with political parties or groups.
  2. CPN employees command their duties, the rights and freedom under the constitution and other applicable legislation, including the exercising of their voting rights.
  3. CPN personnel may personally join political activities without depriving CPN's work hours and performance without expression of views or use of other means to mislead others that CPN is behind any political party or political group or supports it.
  4. CPN employees must not employ company assets or provide its service in support of political activities or other actions potentially implying CPN's participation or support to political parties or groups.
  5. Political parties wishing to rent venues must follow CPN's procedures on venue sales or lease processes and must secure approval from the authorities under CPN's approval protocols. Approval must involve no special favor for any particular political party and must transparently and fairly follow uniform practical guidelines for all political parties.
  6. CPN personnel must not exert their authority to solicit, pressure, or force colleagues or subordinates to support any political activity, directly or indirectly.
  1. CPN employees must keep assets functional and protect them against damage or loss.
  2. If the assets under the responsibility of an employee or any person are damaged or lost, that person must take joint responsibility with the company as stipulated by the company's rules, regulations, and policies.
  3. CPN employees must use the company's assets for business with economy and awareness of the value for maximum benefit, taking into account environmental protection and energy conservation.
  4. CPN personnel must not unduly exploit any of CPN's assets for personal or others' gains, directly or indirectly, or unlawfully use them.
  5. On leaving CPN, all employees must return assets used in their business including the information used for work, results of work, and inventions to the company, in any form it was kept. Moreover, they must not record, copy, or photocopy the information for dissemination or for personal gains without CPN's consent.
  1. CPN must conduct business and encourage employees to obey the law or regulations on intellectual property rights, whether in trademarks, patents, copyrights, commercial secrets, or other intellectual properties as stipulated by law.
  2. CPN employees have the right and support to independently invent work under relevant law, by which the work that is the result of duty or work using the company's information or work done specifically for the Company, is considered the company's asset except the company's explicit allowance that the work belongs to the creator, inventor, researcher, or other persons.
  3. CPN cultivates employees' awareness of the importance of respecting intellectual property rights, whether involving direct operation of work or daily life.
  4. Relevant persons must ensure that the application of the findings of research or information in their work respects others' intellectual property rights.
  1. CPN employees must thoroughly understand and strictly obey the law relating to one's own duties and responsibility. If in doubt, seek advice from the legal department or a legal adviser. Avoid acting based on one's own interpretation.
  2. When working abroad, study the law, customs, traditions, and cultures of that country before undertaking any activity concerning the company's business so as not to violate them.
  3. CPN promotes and respects the protection of human rights, and ensure that CPN's business is in line with human rights concerning forced labor or child labor.
  4. CPN employees must respect and provide fair treatment to all stakeholders based on fairness, human dignity, non-discrimination of origin, race, gender, age, skin color, religion, physical state, status, or birth.
  5. CPN promotes compliance with human rights within the company and encourages subsidiary companies, investors, business partners, and all stakeholders to observe the international standards of the principles of human rights.
  6. CPN protects the rights of stakeholders affected by the violation of their rights as a result of the company's operation by considering compensation no lower than the rate stipulated by law.
  1. CPN is committed to ensure the satisfaction of the customers with quality goods and services, according to safety on health, life, and property.
  2. CPN employees must respect promises or agreements with customers with fairness. If such promises or agreements cannot be kept, one must promptly negotiate with the customers in advance so as to solve problems or avoid damage.
  3. CPN employees must behave towards all customers with equality and without discrimination.
  4. CPN must disclose information to customers in a complete, correct and sufficient manner, without concealing, distorting, giving false or misleading information.
  5. CPN must not use images or contents that may cause negative attitudes, social division, or improper values, especially those about sex or immorality, in CPN's sales campaigns.
  6. CPN is committed to oversee that the environment, the area inside and around the property under CPN's management, is safe for health, life, and property.
  1. CPN ensures hiring & purchasing processes for products and services that are fair, transparent, and corruption-free, marked by fair selection and treatment of all business partners under the regulations of CPN and applicable government agencies.
  2. CPN has in place a screening process for business partners before taking on jobs, which also sees annual assessment of their performances and risks.
  3. CPN employees must not participate in hiring & purchasing processes with business partners close to themselves, including parties or businesses of families, siblings, or close relatives.
  4. Hiring & purchasing must not include specifications for products or services unique to any business partner. Unless adequately justified, specifications must not be deliberately written in favor of certain products or services.
  5. CPN must provide the same details of information and conditions to all business partners.
  6. CPN employees must respect promises or agreements with business partners with fairness. If the promises or agreements cannot be kept, one must promptly negotiate with the partners in advance so as to solve problems or avoid damage.
  7. CPN is committed to maintain sustainable relationship with business partners, including cooperation in economy, society, and the environment.
  1. CPN employees must strictly respect promises or agreements with creditors. If the promises or agreements cannot be kept, one must promptly negotiate with the creditors in advance so as to solve problems or avoid damage.
  2. CPN is committed to manage work to ensure the creditors of CPN's financial status and good record of loan repayment.
  3. CPN must manage the loans according to the objective of expenses; abstain from using the loans in the way that may cause damage to the company.
  4. CPN must disclose information to the creditors in a complete, correct, and timely manner.
  1. CPN provides fair employment conditions so that employees may receive proper remunerations according to their knowledge, ability, potential, and performance, based on transparent and fair principles, in line with CPN's performance and comparable to other companies in the same business.
  2. CPN suitably manages and develops its personnel's knowledge, skills, experiences, and incentives.
  3. CPN provides a process of selection, appointment, transfer, welfare, awards, termination of employment, and punishment of employees, based on transparency, accountability, honesty, and fairness.
  4. CPN encourages employees to widely and continuously develop and exchange knowledge and ability.
  5. CPN is committed to oversee a working environment that is safe to health, life, and property of employees.
  6. CPN must provide key information to employees so that they may be aware of CPN's performance and actual situations.
  7. CPN encourages dialogue between CPN and the employees or representatives of the employees to present information to CPN's decision-makers so as to improve the quality of the workplace in view of joint development.
  8. CPN equally respects the rights of expression of all employees without intervention; also, sets up a process of hearings and complaints in a proper and fair manner.
  9. CPN promotes supporting activities so that employees may have a balanced life, whether related to work, education, recreation, or family
  1. CPN observes the rules of fair competition by not seeking business rivals' secrets through dishonest means and not discrediting them by way of slander or other improper means.
  2. CPN employees must examine and conform to the rules on business competition, both domestically and abroad where applicable, and must not cause unfair competition through the likes of collusion, trade monopolies, and unfair pricing. Questions on this must be referred to Legal.
  3. CPN encourages constructive sharing of information for the broad business of developing and managing shopping complexes so as to strengthen business and contribute to sustainable national economic, social, and environmental development.
  • Society and communities
    • Base business on ethics and responsibility towards society, communities, and the environment.
    • CPN is committed to participate in the development of the community doing business and the overall society, whether in economic, social, community, or environmental aspects.
    • CPN encourages employees to selflessly act as volunteers and responsibility towards society.
    • CPN encourages sustainable activities benefiting society, communities, and the environment under the following directions:
      • Activities in line with CPN's business operation
      • Activities that can be implemented continuously and concretely
      • Activities that truly benefit society, communities, and the environment in the long run
      • Activities that encourage educational development and continuous learning.
  • CPN encourages employment, skill development for labor, as well as conservation of the arts and culture in the community where the company's business is situated.
  • CPN encourages the networking of the people sector, monitors and participates in social activities, exchange and transfer of technology, as well as alleviation of hardship caused by natural disasters.
  • Environmental, energy, and natural resource conservation
    • In conducting its business, CPN must conform to environmental legislation and regulations, environmental management standards, and other regulations applicable to the environment, energy, and natural resources.
    • In carrying out its businesses, CPN pays attention to the environment by subscribing to the Biodiversity Management Policy & the Climate and Environment Policy.
    • CPN is committed to managing its business to prevent and control environmental impacts, while controlling potentially wasteful activities requiring energy and natural resource consumption.
    • CPN is committed to constantly reviewing and improving its environmental management through energy-saving, consumption of alternative energy, resource conservation, reuse of materials, and proper disposal of waste or hazardous materials.
    • CPN institutes constant assessment and monitoring of performance or impacts on the environment, energy, and natural resources.
    • CPN is committed to educating stakeholders on the conservation of the environment, energy, and natural resources, while encouraging and providing cooperation, as well as supporting publicity of assorted activities among organizations, government agencies, society, and the public.
    • CPN is committed to enhancing its knowledge of the conservation of the environment, energy, and natural resources so as to produce innovations for its own operation.
  1. CPN must respect the law, rules, and other regulations concerning safety and occupational health in operating business.
  2. CPN arranges for sufficient, efficient practices and action plans on safety and occupational health.
  3. CPN arranges for sufficient, efficient, and proper security and alarm systems within the offices and factories under the company's management.
  4. CPN must prevent and control risk that may cause loss due to accidents, injuries, or illness from work, lost or damaged property, improper working methods, and other potential mistakes.
  5. CPN sufficiently and efficiently arranges for public relations and communication to bring about understanding and disseminate information on safety and occupational health to employees as well as stakeholders.
  6. CPN continuously and regularly assesses and monitors work on safety and occupational health relating to business.
  7. CPN arranges for continuous and regular preparation in case of emergencies that may cause disruption to business operation or cause damage to CPN's reputation and image.
  1. CPN is committed to operate activities on public relations and marketing in a clearly defined, fair, and accessible manner for the maximum benefit of consumers.
  2. CPN must provide information, publicize, or conduct public relations on the basis of righteousness and creativity without distorting facts, violating relevant law, or misleading stakeholders.
  3. CPN must communicate and bring about proper understanding of the company among stakeholders on a complete, timely, and equal basis.
  4. CPN is aware of situations and expectations of society and responds to the situations with correctness, utmost ability, and timeliness such as meet-the-press activities, and dissemination of news and activities.

CPN's Biodiversity Management Policy aligns with its desire to operate with primary regard for communities and the surroundings so that related parties in the decision-making, location selection, planning, design, construction, removal, renovation, and project management processes under CPN's responsibility may command management guidelines for the ecology and biodiversity that are legitimate and in line with CPN's desire to be a good corporate citizen of society, communities, and the environment.

This policy forms part of the Corporate Governance Policy (under Section 3, Regard for Roles of Stakeholders, Subsection on Society, Communities, and Environment), which embraces 1) development and construction, and 2) property and organizational management operation. To this end, the ecology under its care and conservation means the area enclosed by each shopping complex and the periphery, including surrounding communities. Below are practical guidelines.

  1. Refrain from project development in restricted or conservation areas defined by law.
  2. Assess environmental impacts and report ecological and biodiversity risks with suitable processes before, during, and after project development, including renovation projects defined by law.
  3. With external experts, survey and investigate the ecology, while looking after and conserving plant and conserved-wildlife species around developed and constructed areas.
  4. Choose construction materials or tools originating from legitimate sources that are safe, environmentally friendly, and lower greenhouse gas emission.
  5. Put in place measures to look after environmental, biodiversity, and ecological management, while valuing waste management and wastewater treatment to lower adverse impacts on the environment and biodiversity in all processes concerning development and operation.
  6. Value feedback from communities and stakeholders under human rights principles and consult directly affected stakeholders and agencies related to CPN's project development so as to lower ecological impacts.
  7. Encourage employees and stakeholders to recognize business-related ecological and biodiversity impacts and cultivate awareness among employees of showing due responsibility.
  8. Disclose and convey this policy together with CPN's measures to the public, tenants, business partners, related parties, and CPN's directors, executives, staff, subsidiaries, associates, controlled companies, business agents, and their business partners, among others.
  9. Clearly inform communities and society about whistleblowing channels for practices potentially harming the ecology and biodiversity.

This policy document enables CPN to develop and manage its tax matters in a suitable and sustainable way, while promoting optimal benefits for its stakeholders and enabling relevant tax parties to proceed in line with CPN's promotion for all its companies worldwide to command similar tax principles that are transparent, legitimate, and in alignment with its desire to be a good social corporate citizen.

The Tax Principles form part of the Corporate Governance Policy (under Section 4, Information Disclosure and Transparency, Subsection on External Auditor and Preparation of Financial Reports). Reviewed by the top Finance, Accounting, and Risk Management Group executives and approved by the Executive Committee, they advocate sustainable development and suitable tax management. Below are practical guidelines of the Tax Principles.

  1. Define tax strategies to ensure that CPN's tax processes are filled with transparency, fairness, responsibility, and comprehensiveness under applicable laws, regulations, and regulating tax processes in any country where it operates, without tax evasion and in line with business strategies for optimal and sustainable benefits for its shareholders and stakeholders, and in line with its social corporate citizenship.
  2. Executives and staff must strictly comply with the "Code of Conduct for Directors and Management and Code of Conduct for Employees" to ward off tax risks leading to CPN's loss of reputation and properties. Applicable Finance, Accounting, and Risk Management Group units must curb tax risks, manage tax payment, duly remit taxes, file for tax refunds, and employ tax privileges most efficiently under applicable laws and rules, and may hire tax advisers or experts. There is an annual review of tax principles so that CPN's tax conduct may bring beneficial and fair outcomes to both the country and CPN.
  3. Grow domestic and international businesses in line with business strategies and publicize CPN as an entity against money siphoning, laundering, and tax evasion and one without a policy of growing businesses in tax havens.

The Supply Chain Management (SCM) Policy serves as an operating guideline for CPN executives and staff by valuing business conduct with business partners in a transparent, straightforward, and fair manner in parallel with sustainable business conduct with due regard for the economy, society, and the environment as well as safety and occupational health. The desire is to promote socially responsible supply chain management jointly created by business partners and suppliers directly and indirectly related to CPN that, in the long term, fosters confidence among stakeholders and business sustainability for CPN and its business partners. The SCM scope breaks down into 1) development and construction (incorporating purchase of raw materials, a system of hardware and contractor hiring for the design and construction of shopping complexes) and 2) property and organizational management operation (incorporating purchase of tools and materials and service contractor hiring for shopping complexes).

This policy forms part of the Corporate Governance Policy (under Section 3, Regard for Roles of Stakeholders, Subsection on Fair Treatment of Business Partners with Due Regard for Mutual Benefits). Below are operating principles.

  1. Define SCM strategies to ensure management actions filled with transparency, fairness, auditability, responsibility, and legitimacy under applicable laws, regulations, and requirements in countries where CPN operates and in line with international standards, while aligning with business strategies for mutual optimal and sustainable benefits.
  2. Define a process for screening business partners before assuming tasks under each project/task under the following criteria:
    • Company credibility and financial management competence
    • Technical aspects and technological innovation
    • Management and due regard for impacts on safety and the environment, occupational health, and job quality.
  3. Define standards and regulations concerning corporate governance, the environment, and human rights principles in hiring contracts and the CPN Code of Conduct for Suppliers.
  4. Require mechanisms for business partner job performance assessment, with random assessment by responsible agencies and registration of manufacturers/contractors under the hiring and purchasing policy. Review manufacturers' and contractors' status under the system for subsequent years.
  5. Hire and prepare hiring contracts in a transparent and fair manner for both parties in line with the hiring and purchasing policy together with the invitation-to-bid process.
  6. Require mechanisms for business partners' risk assessment and contract value assessment and spend analysis to ward off potential damage to CPN's business and reputation.
  7. Cooperate in developing genuine "partnership" for suppliers and business partners by growing their capability through listening and feedback-sharing.
  8. Disclose and convey the SCM policy and its practical measures to the public, tenants, business partners, related parties, directors, executives, employees, subsidiaries, associates, controlled companies, business agents, and their business partners, among others.
  9. Clearly inform business partners about whistleblowing channels for any unfair treatment by CPN officers.

CPN's Occupational Health and Safety Policy strives for services with international standards of occupational health and safety management that align with applicable laws and requirements, and are acceptable to shoppers, tenants, CPN employees, and related parties. Below are practical guidelines for business management and operations.

  1. Develop systems for administering work under safety standards and managing occupational health to achieve suitable surroundings for related parties and continuous improvement together with efficient control of assorted risks.
  2. Assess alignment, conform to, and monitor changes in legislation and other requirements concerning safety and occupational health in a timely way.
  3. Require appointment of a Workplace safety, Occupational Health, and Environmental Committee for each branch and for CPN as a whole. This committee steers safety measures for the health, properties, and lives of all stakeholders in line with operation risk management principles.
  4. Encourage employees' operation by way of a safe and hygienic work environment that poses no physical and mental health hazards.
  5. Promote employees' awareness of work safety and occupational health management. Define goals and work plans to lower risks and prevent injuries, together with risk factors resulting in work illnesses or diseases.
  6. Promote awareness by tenants, business partners, and related parties of the value of occupational health and safety management, while seeking cooperation and common responsibility in pursuit of efficient operation under CPN's occupational health and safety management standards.
  7. Constantly and regularly define systems for monitoring, inspection, preventive and remedial measures, and assessment, while sharing concerns and ideas concerning occupational health and safety management for CPN's operating decisions.

Central Pattana Plc (CPN) and its affiliates are engaged in the business of developing, investing in, and managing properties for sustainable development, while recognizing their responsibility for the surroundings, communities, society, and all stakeholders in maintaining sound climate and environmental conditions. In conducting its businesses, which includes operation and management of natural resources, energy, and public utilities—which include climate conditions, the environment, biodiversity, and waste management—for the maximum benefit and efficiency in a systematic and sustainable way, CPN defines its Climate and Environment Policy below to guide the businesses of itself, affiliates, and all shopping centers under its management.

  1. Operate and develop energy management and public utility systems for the likes of water, gas, and oil in parallel with stewardship of climate conditions and the surroundings by making these elements part of CPN's businesses. At all stages of business operations, it must pay due regard for the conservation of energy, natural resources, climate conditions, and the surroundings, while strictly observing energy conservation laws and other relevant requirements.
  2. Set annual goals for the management of energy, public utilities, stewardship of climate conditions, and the surroundings, fitting usage volumes and focusing on lowering consumption. In place is revision of the policy, goals, performance outcomes, and work plans together with an annual comparison of operating efficiencies. All employees are to be informed for proper understanding and implementation.
  3. Require all executives and employees to manage energy and public utility matters while paying due regard for climate conditions and the surroundings. All are to comply with CPN's measures and constantly monitor, audit, and report outcomes.
  4. Institute international management systems, including energy management, greenhouse gas emission management, environmental management, and other relevant modern systems. Focus should be on pollution mitigation and prevention. Continual performance improvement concerning energy and public utilities should be in place, fitting installed technologies. Analysis, assessment, and monitoring should be instituted.
  5. Provide essential support and allocate personnel, budget, time, training, and activities for the purpose. Support participation in employees' comments for the development of energy and public utility management together with stewardship of climate conditions and the surroundings.
  6. Promote, lend cooperation to, and publicize activities concerning the management of energy, public utilities, climate conditions, and the surroundings internally and with public agencies, communities, and society.

    From now on, the Climate and Environment Policy is to undergo annual management revision and publicized among all employees and relevant parties working for CPN to observe.